Yields™ FAQs

Is high volume pricing available?

Yes, contact us for details of pricing that may be available for the volume of users you will have.

I’m confused! What do we actually receive?

Confusion can be understandable when one first discovers Yields™. This is actually a “suite” comprised of various software applications plus a variety of empowering instruction and reference materials. Yields is substantively different from anything available previously and is intended for applications in frontline and departmental management, leadership, recruitment, organizational design, talent-related services or workforce consultation.

Yields is the basic toolset for personal understanding, practical application and practice of Work Role Yields Management™ (WRYM™). Yields outfits new WRYM practitioners with the means for significantly better thinking, understanding, diagnostics and design in all aspects of work roles and worker relations; thus it reliably leads to more effective responses to workforce and recruiting opportunities …or prevailing challenges. This comprehensive suite has been carefully developed and integrated over the last decade to enable licensed users with robust solutions for achieving immediate improvements and remedies in performance management, workforce relations, and work role initiatives including worker performance, relations and recruitment objectives.

Here are examples of what you will find within Yields:

a. Work Role Yields Management™ Manual… this potent 600+ page guide and reference provides universally-applicable instruction of the more complete and accurate organizing principles, processes and methods for creating and sustaining performance-based relations with any census of talent from the 500,000 worker global organization to the 5-person shop. This manual brings an extensive new body of knowledge that has been sorely missing from the majority of workplaces, management teams and recruiting activities today. This leather-bound desk tome is the cornerstone reference for the strategically and tactically rewarding practice of Work Role Yields Management. We believe this body of knowledge contains basic “work role and relations literacy” that is essential for anyone who is supervising, recruiting, designing or leading workforces today. The volume offers the WRYM practitioner a new level of professional competence regarding root causation, application, common language and standardized methods for appreciating and dependably leveraging the underlying forces within all workplace relationships. This manual consists of two separate volumes:

• Career Fulcrum… providing the rudimentary principles, framing and a standardized language of performance-based work relations for all constituents. These underlying tenets are known in WRYM as Relationship Performance™. (Note: in the practice of WRYM, Career Fulcrum is also available for an organization’s workers and candidates for assuring that all in the workforce are enjoying the benefits and rewards of commonly shared principles and language.)

• Work Role Yields Management Fundamentals… instructing the organizational implementation and execution of WRYM practice for any work role over the full lifespan of worker relationships, inclusive of processes of continuous improvement. This volume addresses the fundamental premises and methodologies of a WRYM practice and deployment such as:
- the vital differentiation of work role yield(s) versus work role function(s)
- the operation of work roles and integral worker relations by design, based upon reciprocal performance, with distributed guidance to well-informed workplace constituents
- optimization of the discrete design of each work role by effective diagnostics followed by disciplined, metrics-based processes of continuous improvement
- integration of recruitment, performance and stewardship practices
- purposeful correlation of the optimal work role experience with talent performance and attraction

b. rpS&C™ (relationship performance Slates & Composers™) … this unique software application provides the structure, means and methodology to more easily and effectively respond to the daunting complexities of modern work roles, workers and worker relations. Here are the tools required for an in-depth analysis of the many organizational and personal dimensions of every work role (…“Slates”). Equally, you will find the tools and functions for decision-making, work role blueprinting, developing metrics and offering work role guidance to all the work role’s constituents, including workers and candidates (…“Composers”).

You could consider rpS&C for work roles as analogous to CAD/CAM software for engineering and architecture applications. This powerful, robust and easy-to-use software application provides the right utilities and wide scope of functionality to meet your most challenging WRYM demands. It is the preferred platform for thought framing, extensive diagnostics and inquiry, optimal design, metrics definition, as well as instructive content and communications methods and processes. The rpS&C application is ideal for information archiving, knowledge management and continuous improvement across the years for every work role in your organization. Using rpS&C is a strategic edge for gaining maximum work role productivity. It can provide you with step-function leaps in competitiveness for attracting, choosing and keeping the best talent. It is also likely that you will come to appreciate that this software is “mission critical” as a dependable resource to minimize the risks, resources and expenses that are inherent to a workforce census.

All mainstream types and forms of collected digital data and information can be placed into rpS&C including audio, image and video files. We selected FileMaker Pro to be the core database engine for rpS&C because of its unique power, functionality, flexibility, acceptance in sophisticated corporate environments worldwide and its operation on both Windows and Mac platforms. Doing so allows its base structure and content to be easily adapted, integrated or expanded to your organization’s most demanding needs. A full and latest version of FileMaker Pro single-user software is included ($299.00 MSRP stand alone value). Enterprise and local server applications are optionally available. For more information on FileMaker Pro: http://www.filemaker.com/

c. Yields Library™… a uniquely designed general and personal WRYM information, knowledge, educational and community resource that provides:

• Integrated access to TalentSphere Academy’s expanding online courses and learning resources, including “First Aids™’ for expedient assistance for the manager, leader, supervisor or recruiter with a pressing situational need. Comprehensive user support also resides here. Also included within TalentSphere Academy are volumes of information that expand beyond your desk reference manual including:

-Talent Steward Primer for the frontline supervisors’ or managers’ development, assistance and situational benefit.
-Hiring Wisdom for optimizing talent attraction, hiring processes, recruitment activities and selection programs.

• WRYM community forums for connecting and interfacing with other WRYM practitioners.

• Personal WRYM Journal for documenting, notating, archiving, accessing and mining all that you are discovering, thinking, and learning related to your own practice of WRYM. This is where you can place all your “Eurekas™” that you learn and discover throughout your professional practice of WRYM.

Yields Library also utilizes at its core the FileMaker Pro information engine for seamless integration of access to online knowledge and educational resources combined with local, secure control of your personal data, information and growing knowledge about the many dynamic facets of work roles and their management for optimal yields.

d. ThoughtOffice™/ThoughtAids™ …We’ve included the full and latest version of ThoughtOffice software. That’s because creative thought is essential to work role improvements and remedies. We’ve found ThoughtOffice to be a formidable tool for precipitating more creative work role thought and investigation. ThoughtOffice helps facilitate yields-generating role design along with more effective worker, manager and candidate communications and ultimately, optimal deployment and metrics of your work roles. To its power we’ve added our own unique ThoughtAids modules specifically constructed to generate more expansive and divergent thinking in various areas of your WRYM practice. ThoughtOffice ($149 MSRP stand alone value) operates upon Windows and Mac platforms. With its roots being in Martin Fisher’s original Idea Fisher of the 80’s, this unique software has vastly evolved over the last two decades to be able to quickly provoke your mind into more expansive thinking for today’s and tomorrow’s greatest opportunities and most vexing challenges. Think of this tool as a mental palette with unlimited paints and canvasses to ensure you are achieving and realizing your best thinking potential. For more information on ThoughtOffice: http://www.thoughtoffice.com/

e. SilverBullets™ … this convenient carry-about tool for pocket/purse is designed to bring reminders of the basic WRYM frameworks to wherever your work role and talent circumstances and situations are, whether in the board room, hospital ward, manufacturing or sales floor, office, in an interview or a meeting with your recruitment advertising and marketing team to design an ad. This personal WRYM assistant will stand ready to help you appraise the moment, find the right responses, make better decisions and gain the best outcomes related to work roles and workers. (Attractive, durable, laminated spiral-bound and full-color 4” x 9” foldables).

f. The WRYM Map… this handy foldout WRYM guide provides a quick representation for every work role’s landscape. A useful reference source for the desk or wall.

Can Yields assist the front line manager?

Absolutely! The typical front line manager or supervisor confronts daunting expectations coming from at least two opposing directions, if not more. Every workday they are firmly wedged between their organization’s demanding agenda, expectations and initiatives and each worker’s needs, expectations and requirements. Front line managers need to be developed and equipped to “broker performance” in two very different directions simultaneously. Unfortunately there are few that are ideally trained and equipped. Occasional training is seldom adequate for achieving optimal results each and every day and addressing circumstances that arise in a more reliable manner. Yields offers the constant education, reinforcement, support and tools to propel any front line manager to be able to unleash the full potential of each worker.

The epicenter of attention must be in serving, shaping and assisting the manager’s thinking. Yields can lead to more complete and accurate points of views and higher-functioning, critical and creative thought within the minds of managers. The inevitable outcome is better insights, problem solving, conclusions, decisions, compromises and day-to-day actions, including communications. Managers will have a greater understanding of the causes of worker problems, possess more diagnostic prowess and be able to find more constructive and longer lasting remedies. Yields guides frontline supervision in “effective talent stewardship,” thus generating greater worker connection, responsiveness, engagement, performance and affinity, as well as preventing work group risks and liabilities. Yields should also lead to keen perspectives as to what qualities should be sought during the hiring process, thus enabling better recruiting and greater predictability of durable performance and long lasting relations with every hire. Yields may be quite simply the greatest competitive advantage an organization can put in place within its management and recruitment. If reasonably utilized, the organization’s ROI for each user having Yields in their arsenal of tools should be of substantial proportions.

How can Yields help me solve a chronic retention problem?

Yields assists in the investigation and discovery of root cause(s) of voluntary exits of valued talent. Then it provides a dependable framework for designing and executing the correct solution in a practical, sustainable manner. When creative thought is absent from problem-solving, Yields offers resources that spur creativity. All the while, you have an incredibly flexible and adaptive WRYM platform for documentation and knowledge management that can be applied to validation, metrics and continuing refinements.

Will Yields help me make better choices in my candidate selection?

Accurate, predictable selection is one of the cornerstones in the practice of WRYM. Yields enables Two-Dimensional Selection™ (…whereas conventional selection practices are often anemic and “one dimensional” at best). For optimal work role yields, talent must be specified and chosen for work roles in these two dimensions:

• optimal, sustainable work role performance
• lasting, durable relations

Yields provides the basis for creating a work role design that incorporates both of these vital two dimensions that are so essential to worker affiliations and your work role yields objectives. The work role’s design then guides recruitment activities as well as candidate assessment and appraisal parameters. There are few organizational areas that offer such vast, untapped potential as does improved talent selection based upon solid diagnostics, sound design and subsequent continuous improvement, each based upon measurable evidence.

Do I understand correctly that Yields will lead to greater worker performance and if so, how?

That is correct. In the practice of WRYM an organization is encouraged to seek and derive the “yields” it desires from every work role (as well as those “yields” it wishes to avoid) through the application of optimal principles, diagnostics and design followed by effective deployment and continuous improvement. Into these well-designed roles should be placed accurately specified workers. Obviously, workers must be qualified with the right competencies to perform. Nevertheless, gaining and sustaining peak worker performances entails far more than only competence (as historically defined) , an ideal body of experience or well-fitting educational criteria. Yields leads you to discovering the often well-hidden secrets of designing and realizing optimal performance in work role functions to dependably realize and sustain the work role yields you seek.

Yields also provides the means to uncover and discover the “personal operating manuals” of the talent you already have in place so as to unleash the fullness of their performance potential (as it is possible to do so). Beyond this over-simplified answer, the “complete how?” of doing this is one of the purposes, benefits and values of Yields. Yields may be quite simply the greatest competitive advantage an organization can install within its management and recruitment communities. If reasonably utilized, the organization’s ROI for each user having Yields in their arsenal of tools should be of substantial proportions.

Many of our jobs do not seem to be desirable enough to the candidates we seek, especially when compared to the other available options they have. Does yields offer any answers in this area?

The competitiveness of work roles is an increasingly common problem, especially when your objective is to gain top talent’s attention and engagement. Fundamentally such recruiting situations demand that you master a specialized form of “consumer marketing.” Yields helps you find and refine the means to make your work roles more compelling and attractive in the minds and hearts of those you are trying to seek, as well as those you seek to retain.

My problem is arrogant employees in certain departments. Can Yields provide any insights or help with this?

Perhaps… what is commonly labeled as arrogance can have roots and causes in a wide variety of dimensions. In fact, in many circumstances, the organization may be responsible for creating these attitudes (without its knowledge or intentions). You can expect Yields to help you uncover these causes and it is likely Yields will also help you find a path to remedy. However, Yields is not magic so in some cases with some employees, remedies may not be found.

Is this a performance management system?

Yes and no… if you mean does it assist organizational management in the achievement of optimal worker performance in each work role, then the answer is a very strong and resounding “yes!”

If you are comparing Yields to most existing approaches and products of “performance management” that are prevalent in the HR marketplace, you may find Yields to be not only radically different, but refreshingly so as to both its immediate and strategic value. If you have already made investments in “performance management systems” you may find that Yields can be a powerful complement and attractive augmentation for gaining the full benefits from what you already have in place. The same holds true for any periodic and 360 reviews, forced talent ranking and stratification, HRIS software implementations, etc., that you may be using.

Keep in mind that Yields™ is far more than the traditional and more limited “performance management.” Yields is designed to help you and your organization practice Work Role Yields Management™, of which a “worker’s functional performance” or “process/procedural performance” are subsets... important subsets no doubt, but performance must reside within a larger scope, fuller understanding and thoughtful design, to be best realized.

Clarify for me please, does Yields “provide the answers,” or “help me find them?”

Yields provides you with the complete and universal organizing principles that more fully explain today’s worker/candidate relations and the work roles in which these relations reside. In a few cases, these principles alone may actually be “the answers” you seek. However, in most cases, with these principles in hand, coupled with the processes and tools that are a part of Yields, you are more able to find the answers you seek for your situations and objectives. Keep in mind, Yields extends to you the methods and means to accurately diagnose, design and improve a work role (which includes all aspects from recruitment to performance to transitions).